Dedicated Account Manager
We have several Account Managers located throughout NSW that are responsible for the Members and customers in their respective areas. All Account Managers have been fully trained in all aspects of our services with many having previous real estate experience.  Your Account Manager can assist with enquires that you may have in relation to our serivces.

Where many organisations have been cutting back on number of people on the ground in the past few years, we believe that real estate is still about people and have heavily invested in putting more people out in the field over the past few years.  If you are not aware of who your Account Manager is call 1300 137 161 and find out today.

Red Square Support Hotline - 1300 137 161
The Red Square Support hotline provides access to our fully trained support staff. It is important that the support team have an understanding of what you are trying to achieve with our products and to this end we have built a team that consists of not only technical people but also a number of licenced real estate agents.

The Red Square Hotline is available from 8.45 am - 6.00 pm EST Monday to Friday.

Support Direct
For those times when a higher level of support or interaction is required we have GoToMeeting. With GoToMeeting our support consultant can simply send you an email with a link which you click and from there they will be able to see you screen and provide the necessary assitance.

GoToMeeting is also used to perform product demonstrations, webinars and remote product training where necessary.

Knowledge Base
The Red Square Knowledge Base provides information about Red Square and the associated products including user manuals, troubleshooting steps, solutions to common issues, "how-to" and frequently asked questions. The site also allows you to submit a question to the support team online. To access the Knowledge Base Click here.

Hands on Training
The only true way to learn computer based applications is by hands on training whereby you are actually using the software as you would in the office.  Red Square classes are held on a regular basis at our offices in Sydney and various other regional venues utilising our mobile training lab of laptops.

Keep an eye out on the events section on the home page for the next scheduled training in your area.